Terms of service

Welcome to TheLywa.Co ! By accessing or using our website, services, or products, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

Acceptance of Terms
By using our platform, you agree to these Terms & Conditions. If you do not agree, please discontinue use immediately.

General
All transactions will be attended to within 1-2 working days. Rest assured we will get back to you as soon as possible.

Products & Services
We strive to provide accurate product descriptions and information, but we do not guarantee that all details are error-free.

Prices and availability are subject to change without notice.

We reserve the right to refuse or cancel orders at our discretion.

Purchase
Kindly ensure you have selected the correct item(s) in the correct colours/sizes before checking out.

Please ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery. A re-delivery fee will apply if parcel is returned.

Shipping
Orders will be shipped out same day (before 1pm) or next day.

Delivery timeframe include weekdays only, exclusive of weekends and public holidays.

Your parcel are under the responsibility of our third party postal service providers and we are not responsible for lost parcel during the shipment. 

Additional charges for re-delivery will be applicable after a non-successful attempt.

Do note that as soon as the parcel is shipped from our side, the liability of the parcel lies with the courier service and we are not responsible for any lost of parcel.